Warranty Policy

At Glinor, we stand behind the quality of our products and are dedicated to ensuring customer satisfaction. This Warranty Policy outlines the coverage and conditions of the warranty for our products.

1. General Warranty Coverage

  • Glinor provides a one-year warranty on all products purchased from our website, glinor.shop. This warranty covers defects in material and workmanship under normal use and maintenance during the warranty period.

2. What the Warranty Covers

  • The warranty covers:
    • Defective parts or workmanship
    • Malfunction due to manufacturing defects
    • Parts that fail due to normal use

3. What the Warranty Does Not Cover

  • This warranty does not cover:
    • Damage caused by misuse, neglect, or abuse of the product
    • Damage resulting from improper installation or maintenance
    • Normal wear and tear, including scratches, dents, and fading
    • Products that have been modified or repaired by unauthorized personnel
    • Damage caused by accidents, natural disasters, or unauthorized modifications

4. How to Make a Warranty Claim

  • To initiate a warranty claim, please contact our customer service team within the warranty period. You can reach us at contact@glinor.shop or call +1(904) 865-1989. When contacting us, please provide:
    • Your order number
    • A description of the issue
    • Photographic evidence of the defect

5. Warranty Assessment

  • Upon receiving your claim, our customer service team will review the information provided. We may request additional information or require you to return the product for inspection.
  • If the warranty claim is approved, Glinor will, at its discretion, repair or replace the defective product at no charge to you.

6. Return Shipping Costs

  • If your warranty claim is approved, Glinor will cover the cost of return shipping for defective items. If the claim is denied due to conditions not covered by the warranty, you may be responsible for return shipping costs.

7. Limitation of Liability

  • To the maximum extent permitted by law, Glinor’s liability under this warranty is limited to the repair or replacement of the defective product. Glinor will not be liable for any incidental or consequential damages arising from the use of the product.

8. Changes to the Warranty Policy

  • Glinor reserves the right to modify this Warranty Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.