FAQs

Welcome to the Glinor FAQs page! Here, you’ll find answers to some of the most commonly asked questions about our products, services, and policies. If you have any further questions, feel free to reach out to us.

1. What is Glinor?

  • Glinor is a dedicated retailer specializing in home, indoor, appliance, furniture, and home electronic products. We are committed to providing high-quality products and exceptional customer service across the United States and the UK.

2. What shipping options do you offer?

  • We offer free shipping on all orders with:
    • USA: Economy shipping within 5 to 8 business days.
    • UK: Standard International shipping within 6 to 12 business days.

3. What is your return policy?

  • You can return most items within 30 days of receiving your order. Items must be unused, in their original packaging, and in the same condition you received them. Please refer to our Return and Refund Policy for more details.

4. How do I initiate a return?

  • To initiate a return, contact our customer service team at contact@glinor.shop or call +1(904) 865-1989. Provide your order number and details of the item you wish to return.

5. How can I track my order?

  • Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your shipment online.

6. What payment methods do you accept?

  • We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, Apple Pay, and Google Pay.

7. Do you offer warranties on your products?

  • Yes! We offer a one-year warranty on all products against defects in material and workmanship. Please refer to our Warranty Policy for more details.

8. Can I change or cancel my order?

  • You may request to change or cancel your order before it is shipped. If your order has already been processed, please follow our Return and Refund Policy.

9. How do I contact customer service?

  • You can reach our customer service team at contact@glinor.shop or call us at +1(904) 865-1989. Our hours of operation are Monday to Friday, from 9:00 AM to 5:00 PM EST.

10. Where are you located?

  • Our business is located at:
    • Glinor
      4321 Southwest 4th Street
      Miami, Florida 33134 UN
      USA